Find an ATM/Branch
Personal  |  Business  |  Corporate  |  Government  |  About Sovereign
Sovereign Bancorp
Company Information: Our History, Fact Sheet, Governance, Community Development, Press ReleasesInvestor Relations: Governance, Financials, Stocks, News, Events & Webcasts, Shareholder ToolsMedia Center: Press Tools, Press Releases, Financials, GovernanceCareers: Employment Opportunities, Apply, Values, Benefits, FAQs, Contact HR
Governance   |   Financials   |   Stock   |   News   |   Events & Webcasts   |   Shareholder Tools
Printer-friendly formatPrinter-friendly formatPrinter-friendly format

Investor FAQs

Stock
Dividends
Company Information
Stock
Who is your registrar and transfer agent?
Sovereign's transfer agent, Mellon Investor Services LLC, can assist you with a variety of shareholder services, including change of address, transfer of stock to another person, and questions about dividend checks.
  • Common Stock
    BNY Mellon Shareowner Services LLC
    P.O. Box 358015
    Pittsburgh, PA 1525-8015
    Phone: 800-685-4524

Does Sovereign offer a direct stock purchase plan?
Yes. For more information, visit the Direct Stock Purchase Plan page.
Can I access my registered shareholder account online?
Shareholders may view their account history, place a sale request, update their address of record, obtain forms, and perform other account maintenance tasks at www.melloninvestor.com.

Investors will be asked to establish or enter a secure PIN code, then enter their 12-digit Investor ID code.
Can I receive my registered shareholder account statements electronically?
Shareholders can log into their accounts via www.melloninvestor.com and select the "MLink" tab to start receiving electronic notification of all their statements regarding Sovereign common stock.
What if I lose my stock certificates? How can I replace them?
Contact Sovereign's transfer agent, Mellon Investor Services, at 800-685-4524. They will assist you in replacing your certificates.
Does it cost anything to replace lost stock certificates?
Mellon Investor Services currently charges a replacement fee based on the current market value of the stock.

Market Value Fee
$0-$250 $50
$250.01-$3,000 $100
$3,000.01 and up $200 and 1% of Market Value
I have a stock certificate from a bank that was acquired by Sovereign. What should I do?
Sovereign's Merger and Acquisition History lists the banks purchased since 1989. To learn how you may exchange your certificate for the appropriate consideration, call Mellon Investor Services at 800-685-4524.

If you were a shareholder of Independence Community Bank Corp (ICBC), call American Stock Transfer regarding the cash exchange of ICBC at 877-248-6417.

It's a good idea to follow up as quickly as possible when you find old stock certificates. If too much time passes, they will be considered unclaimed property and could be escheated to your state of residence.

If you think your stock has been escheated, contact the Division of Unclaimed Property for your state of residence.
How can I transfer my shares to a new owner?
Shareholders of record who wish to change the name, address or ownership designation of Sovereign common stock should contact:

Mellon Investor Services
Phone: 800-685-4524
When was your last stock split?
Sovereign's most recent stock split was a 5-for-6 split declared on January 22, 1998 for shareholders of record as of March 31, 1998 and payable to shareholders on April 15, 1998. For further stock split information, please visit our Stock Split and Dividend page.
back to top
Dividends
What if my dividend check is lost or stolen?
Contact Mellon Investor Services immediately at 1-800-685-4524.

Once a dividend check is replaced, the original check is no longer valid and should be destroyed.
back to top
Company Information
Can you briefly describe Sovereign Bank?
Sovereign Bancorp, Inc., (“Sovereign”) (NYSE: SOV), is the parent company of Sovereign Bank, a financial institution with principal markets in the Northeastern United States. Sovereign Bank has 750 community banking offices, over 2,300 ATMs and approximately 12,000 team members. Sovereign offers a broad array of financial services and products including retail banking, business and corporate banking, cash management, capital markets, wealth management and insurance. For more information on Sovereign Bank, call 1-877-SOV-BANK.
Where can I find out more about Sovereign's social responsibility?
Visit our Community Development section to learn more about our commitment to the communities in which we live and work.
back to top
Mellon Investor ServiceDirect Account
Login Mellon Investor ServiceDirect Account
How May We Help You?
Search Our Site
Sign-Up for Press Release Alerts

Receive email alerts when new company information is released.

Subscribe
Online Delivery of Materials
Register for electronic delivery of shareholder reports and proxy statements.
Enroll Now
Market Watch
All quotes at least 20 minutes delayed.
Powered by TickerTech.com.
Copyright 2006.
Find an ATM/Branch  |  Contact Us  |  Site Map  |  Site Preferences  |  Email Offers
Personal  |  Business  |  Corporate  |  Government & Institutional
Privacy Policy  |  Terms of Use  | Copyright 2009 Sovereign Bank. All rights reserved.  Equal Housing Lender Equal Housing Lender - Member FDIC